BOOKING / cancellation POLICY
The following represents an agreement between HANBAO (the “Restaurant”) and you and outlines the specific conditions relating to your booking (the “Agreement”).
In consideration for the Restaurant making a booking on your behalf, you are required to provide valid credit or debit card details to secure your reservation.
No payment will be taken at the time of booking.
If you cancel your booking less than 24 hours before your reservation time, or fail to attend your reservation (a “no-show”), the Restaurant reserves the right to charge £5 per guest to the credit or debit card provided at the time of booking.
If the Restaurant is unable to perform its obligations under this Agreement for any reason beyond the Restaurant’s reasonable control, including but not limited to fire, flood or other emergency conditions, or the carrying out of necessary and essential repairs to the Restaurant (or any delay to the completion of such repairs), the Restaurant shall have no liability to you of any kind in respect of such non-performance.
Cancellations (including partial cancellations) and changes to the number of guests must be confirmed and received by the Restaurant at least 24 hours prior to your reservation time.
In the event that the reservation is not honoured in whole or in part by you, or is cancelled with less than the required 24-hour notice period, the Restaurant may charge £5 per guest to the credit or debit card provided to secure the reservation.
As a business, our continued viability relies on bookings being honoured by our customers and adequate notice being given of any changes or cancellations.
Accordingly, the following applies:
Card details: A valid credit or debit card is required to secure all bookings. No charge will be taken at the time of booking.
Cancellations and changes: You must notify us of any cancellation or changes to the number of guests at least 24 hours prior to your booking time.
Late cancellations: We reserve the right to charge £5 per guest where a booking is cancelled less than 24 hours before the reservation time.
No-shows: We reserve the right to charge £5 per guest where a booking is not honoured and the guest(s) fail to attend.
Partial cancellations: Where the number of guests is reduced less than 24 hours before the booking, we reserve the right to charge £5 for each guest removed from the booking.
The cancellation/no-show fee reflects costs incurred by HANBAO in relation to staffing, food preparation and lost revenue as a result of holding tables that may otherwise have been made available to other customers.
TERMS AND CONDITIONS OF WEBSITE USE
Welcome to the HANBAO. Website. This website is accessible for both hand-held devices and via your computer. The website is ownership of HANBAO, 9 Sansome Street Street, Worcester, WR1 1UH.
We may change these terms and conditions and reserve the right to change them at any point with no warning. The revised terms and conditions will always be accessible via the website for you to view. Before using out site, we advise to check through these terms and conditions to ensure you are happy with them. By accessing our site and suing our services you are agreeing to abide by these terms and conditions.
ACCESSING OUR WEBSITE
Access to our website is permitted on a temporary basis. We are always updating out website, so we have the right to temporarily withdraw the service at any point with no warning if we feel we need too. Pages, content or the store page may temporarily be withdrawn at times when updating.
It is your responsibility to ensure that your computer or handheld device meets the minimum standard technical specification and compatibility notice. We advise before trying to access our site that you check the specification of your device to ensure you are able to view our content at the optimum quality. We are not liable for any for any failure in the website that is due to incompatibility of your device.
intellectual property
HANBAO. are the sole owners of the website and all content within the website unless stated otherwise. You may access, view, print and copy of this website and the information held for personal use only. No commercial use is aloud unless the correct permission is given before hand.
If using any images, text or content, please seek permission and correctly reference HANBAO. We reserve the right to request you take down, delete or suspend the use of our content if we feel that we have not been referenced correctly, or if you have not referenced at all.
All images used are on this website are owned by HANBAO. If you wish to use any images, please seek permission from HANBAO. directly before. You must not alter, take out any copyright notices, or use these images as your own without permission and correctly referencing HANBAO, even for personal use.
TRADEMARKS
We reserve all rights to the www.hanbao.co.uk domain name and all content, images and information held on this site. The HANBAO. logo, the HANBAO. scales, and all graphical logos created for specials are all under copyright and we reserve the right to seek action if we feel these are being used without permission.
Linking and referencing our site
As mentioned, all content and images held on the HANBAO. site are our property. If you wish to use anything that is held on our site, all you wish to reference or link to our site for commercial use, proper permission will be needed first. You may link to our site for personal use which does not damage or take advantage our reputation.
You must not link to our website in a way that suggests partnership, association, endorsement or approval/praise unless proper permission has been given before hand, and signed off by HANBAO. before posting. You may not link our pages in another site for promotional use, or in which damages our reputation.
If you would like to seek permission to use our content, images or link to our site, please seek the permission from HNABAO. prior by contacting burgers@hanbao.co.uk. We reserve the right to refuse any request at anytime.