BOOKING / cancellation POLICY

 

The following represents an agreement between (the "Restaurant") and you and outlines specific conditions relating to your booking (the "Agreement").

In consideration for the Restaurant making a booking on your behalf, you are required to provide it with credit or debit card details to secure all parties. No additional money will be charged onto your card other than the £10 booking deposit.

If the Restaurant is unable to perform its obligations under this Agreement for any reason beyond the Restaurant’s reasonable control, including but not limited to: fire; flood or other emergency conditions; or the carrying out of necessary and essential repairs to the Restaurant (or any delay to the completion of such repairs), the Restaurant shall have no liability to you of any kind in respect of such non-performance.

Cancellations (including partial cancellations) must be confirmed and received by the Restaurant no later than 12.00pm (mid-day), 24 hours’ prior to your reservation date.

In the event that the reservation is not honoured in whole by you or is cancelled with less than the required notice period, the Restaurant may, at its discretion, charge £10 per booking (5+ guests) to the credit or debit card that you have provided to secure your reservation.

As a business our continued viability relies on bookings being honoured by our customers, and adequate notice being given of any changes or cancellations.

Accordingly, the following applies:

1. We reserve the right to charge a cancellation fee for bookings of 5+ guests that is cancelled without prior notice.

2. For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 24 hours prior to your booking.

3. We reserve the right to charge a cancellation fee of £10 for bookings of 5+ guests cancelled within this 24 hour notice period.

4. The cancellation fee reflects the cost incurred by HANBAO, in terms of staffing, food, and any lost revenue as a result of turning away other potential bookings.

TERMS AND CONDITIONS OF WEBSITE USE

 

Welcome to the HANBAO. Website. This website is accessible for both hand-held devices and via your computer. The website is ownership of HANBAO, 4 Foregate Street, Worcester, WR1 1DB. 

We may change these terms and conditions and reserve the right to change them at any point with no warning. The revised terms and conditions will always be accessible via the website for you to view. Before using out site, we advise to check through these terms and conditions to ensure you are happy with them. By accessing our site and suing our services you are agreeing to abide by these terms and conditions. 

ACCESSING OUR WEBSITE

 

Access to our website is permitted on a temporary basis. We are always updating out website, so we have the right to temporarily withdraw the service at any point with no warning if we feel we need too. Pages, content or the store page may temporarily be withdrawn at times when updating. 

It is your responsibility to ensure that your computer or handheld device meets the minimum standard technical specification and compatibility notice. We advise before trying to access our site that you check the specification of your device to ensure you are able to view our content at the optimum quality. We are not liable for any for any failure in the website that is due to incompatibility of your device.

intellectual property

 

HANBAO. are the sole owners of the website and all content within the website unless stated otherwise. You may access, view, print and copy of this website and the information held for personal use only. No commercial use is aloud unless the correct permission is given before hand. 

If using any images, text or content, please seek permission and correctly reference HANBAO. We reserve the right to request you take down, delete or suspend the use of our content if we feel that we have not been referenced correctly, or if you have not referenced at all. 

All images used are on this website are owned by HANBAO. If you wish to use any images, please seek permission from HANBAO. directly before. You must not alter, take out any copyright notices, or use these images as your own without permission and correctly referencing HANBAO, even for personal use. 

TRADEMARKS

 

We reserve all rights to the www.hanbao.co.uk domain name and all content, images and information held on this site. The HANBAO. logo, the HANBAO. scales, and all graphical logos created for specials are all under copyright and we reserve the right to seek action if we feel these are being used without permission.

Linking and referencing our site

 

As mentioned, all content and images held on the HANBAO. site are our property. If you wish to use anything that is held on our site, all you wish to reference or link to our site for commercial use, proper permission will be needed first. You may link to our site for personal use which does not damage or take advantage our reputation. 

You must not link to our website in a way that suggests partnership, association, endorsement or approval/praise unless proper permission has been given before hand, and signed off by HANBAO. before posting. You may not link our pages in another site for promotional use, or in which damages our reputation. 

If you would like to seek permission to use our content, images or link to our site, please seek the permission from HNABAO. prior by contacting burgers@hanbao.co.uk. We reserve the right to refuse any request at anytime.